Refund policy
Can I return an item?
All sales are final. Change of mind returns, and exchanges are not accepted at this time. For incorrect orders or items damaged in shipping, please use the contact form, and I will help you with your order!
If your item is damaged, does not match the description or is not of acceptable quality, contact me within 30 days of your order with details and photos to arrange a replacement.
Can I cancel an order?
Orders not yet shipped may be canceled if you reach out via email to me before receiving a shipping confirmation email.
What should I do if my package is missing?
After your order is handed off to USPS, I am no longer responsible for the package, as it now depends on the postal service. If you believe your package is missing, please check with your local post office first. If they cannot locate it, email me with your order number and details.
What should I do if I put in the wrong address?
You can update your shipping address before the order is shipped. Once the package has already been shipped and is returned to me due to an incorrect or incomplete address, I’ll be happy to reship it to you, and customers will need to cover the reshipping cost.
Please note that I am not responsible for lost or stolen mail, so if anything goes wrong during transit, claims should be filed directly with the courier.
I know running into issues with your order can be upsetting, please reach out to me if you experience any problems and I will do my best to resolve them!