Shipping policy
All items are shipped from New York and orders are processed between 1-3 business days.
Orders will be shipped in a rigid flat mailer with cardboard backing and a protective sleeve.
At this time, my store can only ship out orders to the US and Canada, but I am working towards offering shipping to other countries. For orders to the UK and other select countries, please order through my Etsy store - https://yubukistore.etsy.com
US Shipping Options
- Free shipping is available for all orders over $75 within the US.
| Method | Delivery Time | Tracking | |
|---|---|---|---|
| FREE Shipping (Orders over $75 only) | 3 - 10 business days | Yes | |
| Standard Shipping | 3 - 10 business days | Yes |
Canada Shipping Options
- Orders may be subject to a customs fee which the customer will be responsible for.
| Method | Delivery Time | Tracking |
|---|---|---|
| Economy International | 6 - 20 business days | Partial |
UK + Global Shipping
For shipping to the UK and select other countries, please place an order through my Etsy store instead - https://yubukistore.etsy.com
Please note: After your order is handed off to USPS, delivery times are out of my hands and depend on the postal service. I truly appreciate your patience and support for my small shop!
FAQ
Do you ship internationally?
I currently only ship to the United States and Canada from this store. For orders to the UK and other select countries, please order through my Etsy store - https://yubukistore.etsy.com
When will my order ship?
Orders will be processed and shipped within 1-3 business days after purchase. Depending on the shipping chosen, you will receive a tracking number by email or text.
Will there be customs fees?
International orders shipped to Canada may be subject to customs fees according to Canadian law. Customers are responsible for any fees and for providing accurate contact information. Returns or exchanges cannot be processed if these requirements are not met.
International orders shipped to the UK may also incur VAT, duties, and handling fees upon arrival. These charges are set by UK customs and must be paid by the customer. Accurate contact information is required so the carrier can notify you of any payments needed. Returns or exchanges cannot be processed if these requirements are not met.
How do I track my order?
You will receive a tracking number and link in your email.
US orders: Tracking is available throughout delivery.
Canada orders: Tracking is provided while the package is in the US, but once it enters Canada, a tracking number may not always be available. You can still check with Canada Post using the USPS tracking number, but updates may be limited.